Keberkesanan program latihan perkhidmatan pelanggan cemerlang : satu kajian kes terhadap pekerja di Bank Kerjasama Rakyat Malaysia Berhad Kuala Lumpur [microfilm] /

Keberkesanan program latihan perkhidmatan pelanggan cemerlang : satu kajian kes terhadap pekerja di Bank Kerjasama Rakyat Malaysia Berhad Kuala Lumpur [microfilm] /

Project Paper (Sarjana Muda Sains (Pembangunan Sumber Manusia)) - Universiti Teknologi Malaysia, 2003

Bibliographic Details
Main Author:	Mohd. Nasir Selamat
Format:
Language:	may
Published:	Skudai : Universiti Teknologi Malaysia, 2003
Subjects:	Employees Emotional intelligence Leadership Management Personality Job evaluation Human resources management Entrepreneurship Universiti Teknologi Malaysia Employee selection Labor turnover Job satisfaction

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