LibQUAL 2004 : instrumen pengukuran jurang kualiti perkhidmatan Perpustakaan Sultanah Zanariah, Universiti Teknologi Malaysia /

Thesis (Sarjana Sains (Pengurusan Fasiliti)) - Universiti Teknologi Malaysia, 2008

Bibliographic Details
Main Authors:	Siti Fatimah Muhamad Akhir, 1983-, Shahabudin Abdullah, supervisor, Fakulti Kejuruteraan dan Sains Geoinformasi
Format:
Language:	may
Published:	2008
Subjects:	Facility management
Online Access:	http://eprints.utm.my/9585

Internet

http://eprints.utm.my/9585