Sistem penilaian kualiti e-servis di Perpustakaan Sultanah Zanariah (PSZ) UTM, Skudai [compact disc] /
Thesis (Sarjana Sains (Teknologi Maklumat- Pengurusan)) - Universiti Teknologi Malaysia, 2005
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| Language: | may |
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Skudai : Universiti Teknologi Malaysia,
2005
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