Customer winback : how to recapture lost customers and keep them loyal /

Customer winback : how to recapture lost customers and keep them loyal /

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Bibliographic Details
Main Authors: 341711 Griffin, Jill, Lowenstein, Michael W., 1942-
Format:
Language:eng
Published: San Francisco, Calif. : Jossey-Bass, 2001
Subjects:
Customer loyalty
Customer services
Customer relations

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