Customer winback : how to recapture lost customers and keep them loyal /

PSZJBL

Bibliographic Details
Main Authors: 341711 Griffin, Jill, Lowenstein, Michael W., 1942-
Format:
Language:eng
Published: San Francisco, Calif. : Jossey-Bass, 2001
Subjects:
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author 341711 Griffin, Jill
Lowenstein, Michael W., 1942-
author_facet 341711 Griffin, Jill
Lowenstein, Michael W., 1942-
author_sort 341711 Griffin, Jill
collection OCEAN
description PSZJBL
first_indexed 2024-03-05T00:23:26Z
format
id KOHA-OAI-TEST:237965
institution Universiti Teknologi Malaysia - OCEAN
language eng
last_indexed 2024-03-05T00:23:26Z
publishDate 2001
publisher San Francisco, Calif. : Jossey-Bass,
record_format dspace
spelling KOHA-OAI-TEST:2379652020-12-19T17:07:16ZCustomer winback : how to recapture lost customers and keep them loyal / 341711 Griffin, Jill Lowenstein, Michael W., 1942- San Francisco, Calif. : Jossey-Bass,2001engPSZJBLCustomer loyaltyCustomer servicesCustomer relationsURN:ISBN:0787946672
spellingShingle Customer loyalty
Customer services
Customer relations
341711 Griffin, Jill
Lowenstein, Michael W., 1942-
Customer winback : how to recapture lost customers and keep them loyal /
title Customer winback : how to recapture lost customers and keep them loyal /
title_full Customer winback : how to recapture lost customers and keep them loyal /
title_fullStr Customer winback : how to recapture lost customers and keep them loyal /
title_full_unstemmed Customer winback : how to recapture lost customers and keep them loyal /
title_short Customer winback : how to recapture lost customers and keep them loyal /
title_sort customer winback how to recapture lost customers and keep them loyal
topic Customer loyalty
Customer services
Customer relations
work_keys_str_mv AT 341711griffinjill customerwinbackhowtorecapturelostcustomersandkeepthemloyal
AT lowensteinmichaelw1942 customerwinbackhowtorecapturelostcustomersandkeepthemloyal