Customer winback : how to recapture lost customers and keep them loyal /

Customer winback : how to recapture lost customers and keep them loyal /

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書誌詳細
主要な著者:	341711 Griffin, Jill, Lowenstein, Michael W., 1942-
フォーマット:
言語:	eng
出版事項:	San Francisco, Calif. : Jossey-Bass, 2001
主題:	Customer loyalty Customer services Customer relations

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