Service management : strategy and leadership in service business /
36
| Main Author: | |
|---|---|
| Format: | |
| Published: |
Chichester : John Wiley & Sons,
2000
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| Subjects: |
36
| Main Author: | |
|---|---|
| Format: | |
| Published: |
Chichester : John Wiley & Sons,
2000
|
| Subjects: |