Service management : strategy and leadership in service business /
36
| Main Author: | |
|---|---|
| Format: | |
| Published: |
Chichester : John Wiley & Sons,
2000
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| Subjects: |
| _version_ | 1796693834770415616 |
|---|---|
| author | 209995 Normann, Richard |
| author_facet | 209995 Normann, Richard |
| author_sort | 209995 Normann, Richard |
| collection | OCEAN |
| description | 36 |
| first_indexed | 2024-03-05T00:28:25Z |
| format | |
| id | KOHA-OAI-TEST:239639 |
| institution | Universiti Teknologi Malaysia - OCEAN |
| last_indexed | 2024-03-05T00:28:25Z |
| publishDate | 2000 |
| publisher | Chichester : John Wiley & Sons, |
| record_format | dspace |
| spelling | KOHA-OAI-TEST:2396392020-12-19T17:07:20ZService management : strategy and leadership in service business / 209995 Normann, Richard Chichester : John Wiley & Sons,200036PSZJBLService industriesURN:ISBN:0471494399 |
| spellingShingle | Service industries 209995 Normann, Richard Service management : strategy and leadership in service business / |
| title | Service management : strategy and leadership in service business / |
| title_full | Service management : strategy and leadership in service business / |
| title_fullStr | Service management : strategy and leadership in service business / |
| title_full_unstemmed | Service management : strategy and leadership in service business / |
| title_short | Service management : strategy and leadership in service business / |
| title_sort | service management strategy and leadership in service business |
| topic | Service industries |
| work_keys_str_mv | AT 209995normannrichard servicemanagementstrategyandleadershipinservicebusiness |