Analisis keperluan latihan di kalangan pekerja di bahagian front office dan food and beverage di hotel Katerina Batu Pahat, Johor Darul Takzim /
Project Paper (Sarjana Muda Sains Pembangunan Sumber Manusia) - Universiti Teknologi Malaysia, 2003
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Skudai : Universiti Teknologi Malaysia,
2003
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