Measuring customer satisfaction and loyalty : survey design, use, and statistical analysis methods /
36
Main Author: | |
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Format: | |
Language: | eng |
Published: |
Milwaukee, WI : ASQ Quality Press,
2008
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Subjects: |
36
Main Author: | |
---|---|
Format: | |
Language: | eng |
Published: |
Milwaukee, WI : ASQ Quality Press,
2008
|
Subjects: |