Services quality of Air Asia and their relationship with customer satisfaction and positive word-of-mouth amongst frequent flyers in Johor Bahru /

Project Paper (Sarjana Muda (Pengurusan - Pemasaran)) - Universiti Teknologi Malaysia, 2008

Manylion Llyfryddiaeth
Prif Awduron: 393508 Tan, Kwang Soon, Mohd. Shoki Md. Ariff, supervisor, Fakulti Pengurusan dan Pembangunan Sumber Manusia
Fformat:
Cyhoeddwyd: 2008
Pynciau: