Kajian terhadap kualiti perkhidmatan melalui perspektif pelanggan di OCBC Bank, Seremban, Negeri Sembilan /

Project Paper (Sarjana Muda (Pengurusan - Teknologi)) - Universiti Teknologi Malaysia,2008

Bibliographic Details
Main Authors:	398686 Mokhtar Ariff Mahmud, Melati Ahmad Anuar, Fakulti Pengurusan dan Pembangunan Sumber Manusia
Format:
Language:	may
Published:	2008
Subjects:	Customer services Service industries workers

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