Persepsi pelanggan terhadap kualiti perkhidmatan kaunter : kajian kes di Majlis Perbandaran Muar /

Project Paper (Sarjana Muda (Pengurusan - Teknologi) - Universiti Teknologi Malaysia, 2008

Bibliographic Details
Main Authors:	399343 Norhaslina Jamil, Nor Hamimah Mastor, Fakulti Pengurusan dan Pembangunan Sumber Manusia
Format:
Language:	may
Published:	2008
Subjects:	Customer services Consumer satisfaction

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