Integrating service level agreements : optimizing your OSS for SLA delivery /

Integrating service level agreements : optimizing your OSS for SLA delivery /

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Bibliographic Details
Main Authors: 277172 Lee, John J., Ben-Natan, Ron
Format:
Language:eng
Published: Indianapolis, Indiana : Wiley Pubs, 2002
Subjects:
Telecommunication
Service-level agreements
Internet service providers

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