Customer centered Six Sigma : linking customers, process improvement, and financial results /

Customer centered Six Sigma : linking customers, process improvement, and financial results /

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Bibliographic Details
Main Authors: Naumann, Earl, 1946-, Hoisington, Steven H., 1953-
Format:
Language:eng
Published: Milwaukee, Wis. : ASQ Quality Press, 2001
Subjects:
Customer services

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