Kajian faktor halangan pemilikan pensijilan ISO ke arah peningkatan nilai daya saing organisasi perkhidmatan : perbandingan persepsi antara sektor swasta dan kerajaan /

Kajian faktor halangan pemilikan pensijilan ISO ke arah peningkatan nilai daya saing organisasi perkhidmatan : perbandingan persepsi antara sektor swasta dan kerajaan /

36

書誌詳細
主要な著者:	Azlan Mohd. Zain, Nurulhuda Firdaus Mohd. Azmi, Mohamad Shukor Talib, Nurhafizah Moziyana Mohd. Yusop, Seminar Kebangsaan Fakulti Ekonomi dan Perniagaan Universiti Kebangsaan Malaysia (2004 : Port Dickson, Negeri Sembilan)
フォーマット:
言語:	may
出版事項:	Skudai : Universiti Teknologi Malaysia, 2004
主題:	Service industries Quality assurance Quality control ISO 9000 Series Standards

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