Lean six sigma for service : how to use lean speed and six sigma quality to improve services and transactions /
PSZJBL
| Main Author: | |
|---|---|
| Format: | |
| Language: | eng |
| Published: |
New York : McGraw-Hill,
2003
|
| Subjects: |
PSZJBL
| Main Author: | |
|---|---|
| Format: | |
| Language: | eng |
| Published: |
New York : McGraw-Hill,
2003
|
| Subjects: |