The paradox of excellence : how great performance can kill your business /

The paradox of excellence : how great performance can kill your business /

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Bibliographic Details
Main Authors: Mosby, David, 1948-, Weissman, Michael, 1965-
Format:
Language:eng
Published: San Francisco, CA : Jossey-Bass, 2005
Subjects:
Success in business
Management
Customer relations

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