Converting customer value : from retention to profit /
36
| Main Author: | |
|---|---|
| Format: | |
| Language: | eng |
| Published: |
Hoboken, NJ : Wiley,
2006
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| Subjects: |
36
| Main Author: | |
|---|---|
| Format: | |
| Language: | eng |
| Published: |
Hoboken, NJ : Wiley,
2006
|
| Subjects: |