Implementing customer relationship management and service quality supporting ICT services for CICT, UTM /
Thesis (Sarjana Sains (Teknologi Maklumat - Pengurusan)) - Universiti Teknologi Malaysia, 2005
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| Jezik: | eng |
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Skudai : Universiti Teknologi Malaysia,
2005
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| Online dostop: | http://www.psz.utm.my/sla/billing/login.asp?mid=39146 |
| Izvleček: | Thesis (Sarjana Sains (Teknologi Maklumat - Pengurusan)) - Universiti Teknologi Malaysia, 2005 |
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