Implementing customer relationship management and service quality supporting ICT services for CICT, UTM /
Thesis (Sarjana Sains (Teknologi Maklumat - Pengurusan)) - Universiti Teknologi Malaysia, 2005
| Main Author: | |
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| Format: | |
| Language: | eng |
| Published: |
Skudai : Universiti Teknologi Malaysia,
2005
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| Subjects: | |
| Online Access: | http://www.psz.utm.my/sla/billing/login.asp?mid=39146 |
| _version_ | 1826426361482313728 |
|---|---|
| author | 375527 Nur Ilham Abdul Wahab |
| author_facet | 375527 Nur Ilham Abdul Wahab |
| author_sort | 375527 Nur Ilham Abdul Wahab |
| collection | OCEAN |
| description | Thesis (Sarjana Sains (Teknologi Maklumat - Pengurusan)) - Universiti Teknologi Malaysia, 2005 |
| first_indexed | 2024-03-05T05:59:49Z |
| format | |
| id | KOHA-OAI-TEST:350100 |
| institution | Universiti Teknologi Malaysia - OCEAN |
| language | eng |
| last_indexed | 2024-03-05T05:59:49Z |
| publishDate | 2005 |
| publisher | Skudai : Universiti Teknologi Malaysia, |
| record_format | dspace |
| spelling | KOHA-OAI-TEST:3501002020-12-19T17:12:06ZImplementing customer relationship management and service quality supporting ICT services for CICT, UTM / 375527 Nur Ilham Abdul Wahab Skudai : Universiti Teknologi Malaysia,2005engThesis (Sarjana Sains (Teknologi Maklumat - Pengurusan)) - Universiti Teknologi Malaysia, 2005Negative microfilm : MFL 14131 ra36PRZSLCustomer relationsCustomer relationshttp://www.psz.utm.my/sla/billing/login.asp?mid=39146 |
| spellingShingle | Customer relations Customer relations 375527 Nur Ilham Abdul Wahab Implementing customer relationship management and service quality supporting ICT services for CICT, UTM / |
| title | Implementing customer relationship management and service quality supporting ICT services for CICT, UTM / |
| title_full | Implementing customer relationship management and service quality supporting ICT services for CICT, UTM / |
| title_fullStr | Implementing customer relationship management and service quality supporting ICT services for CICT, UTM / |
| title_full_unstemmed | Implementing customer relationship management and service quality supporting ICT services for CICT, UTM / |
| title_short | Implementing customer relationship management and service quality supporting ICT services for CICT, UTM / |
| title_sort | implementing customer relationship management and service quality supporting ict services for cict utm |
| topic | Customer relations Customer relations |
| url | http://www.psz.utm.my/sla/billing/login.asp?mid=39146 |
| work_keys_str_mv | AT 375527nurilhamabdulwahab implementingcustomerrelationshipmanagementandservicequalitysupportingictservicesforcictutm |