Taking charge of change [videorecording]

[Teach employees the skills necessary to understand and support change initiatives with this revised and updated version of a long-time CRM favorite. In the video, stunning visuals feature a rookie skydiver making his first solo jump... a powerful metaphor for the leap we take into the unknown each...

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Bibliographic Details
Format:
Language:eng
Published: Carlsbad, CA : CRM Learning, 2004
Subjects: