Give 'em the pickle! [videorecording] : the customer service wisdom of Bob Farrell

Give 'em the pickle! [videorecording] : the customer service wisdom of Bob Farrell

Your business is not what you sell, it's who you serve. So...Give`em the PICKLE! PICKLES are those special or extra things you do to make people happy. It's a hand written thank you note with every order shipped. It's walking the customer to the item they're looking for rather th...

书目详细资料
主要作者:	Farell, Bob, 1927-
格式:
语言:	eng
出版:	Brazil, AG : Mind Resources, 2005
主题:	Success in business Customer services

相似书籍

Keeping the edge : giving customers the service they demand /
由: 340561 Schaaf, Dick, et al.
出版: (1995)

Customer service : career success through customer satisfaction /
由: 463337 Timm, Paul R.
出版: (2005)

Customer service : career success through customer satisfaction /
由: 463337 Timm, Paul R.
出版: (1998)

Customer service : career success through customer loyalty /
由: 463337 Timm, Paul R.
出版: (2010)

The relationship edge in business : connecting with customers and colleagues when it counts /
由: Acuff, Jerry, 1949-, et al.
出版: (2004)

The enemy within : actions that self-destruct companies, customer service and jobs /
由: 303984 Buchanan, Richard W.
出版: (1996)

WOOING CUSTOMERS BACK : How to give great service and increase your own success /
由: 259898 Holmes, Mark author
出版: (1996)

Measuring customer service effectiveness /
由: Cook, Sarah, 1955-
出版: (2004)

Quality customer service : how to win with the customer /
由: 346261 Martin, William B.
出版: (2001)

SERVICE QUALITY PERSPECTIVE : THE CUSTOMERS' VIEWPOINT /
由: Ahmad Jusoh, editor, et al.
出版: (2017)

Customer service /
由: 211966 Carter, Wendy
出版: (1994)

And the clients went wild! : how savvy professionals win all the business they want /
由: 171929 Kuzmeski, Maribeth
出版: (c201)

40 activities for improving customer service /
由: 231859 Linton, Ian
出版: (1996)

Customer service training /
由: 365176 Kamin, Maxine
出版: (2002)

Total access : giving customers what they want in an anytime, anywhere world /
由: 423741 McKenna, Regis
出版: (2002)

The customer service pocketbook /
由: 423401 Newby, Tony, et al.
出版: (1995)

Technology and customer service : profitable relationship building /
由: 463337 Timm, Paul R., et al.
出版: (2005)

Carter : customer services [slaid]
出版: (1994)

How to Manage Customer Service /
由: 200348 Katz, Bernard
出版: (1987)

Customer service : skills for success /
由: 212468 Lucas, Robert W.
出版: (c201)

Customer service : skills for success /
由: 212468 Lucas, Robert W.
出版: (2009)

Customer-driven services management /
由: Balachandran, S., 1932-
出版: (2004)

Inspired customer service : strategies for service quality /
由: 204979 Clutterbuck, David, et al.
出版: (1993)

Customer tells : delivering world-class customer service by reading your customers' signs and signals /
由: 350566 Seldman, Marty, et al.
出版: (c200)

Customer service : a practical approach /
由: 435962 Harris, Elaine K.
出版: (2007)

Customer service training [electronic resource] /
由: 365176 Kamin, Maxine
出版: (2002)

Customer service a practical approach /
由: 435962 Harris, Elaine K.
出版: (2003)

Customer service : serve us, America /
由: 193286 Eggland, Steven A., et al.
出版: (2002)

The customer challenge : the inside story of a remarkable transformation in customer service /
由: 457960 Johnson, Tom
出版: (1997)

Service quality, customer satisfaction and customer loyalty : an SMRT perspective.
由: Chan, Huah Jer., et al.
出版: (2008)

CUSTOMER SERVICE REINVENTED: Language Of The Soul /
由: Siti Hawa Mohd, 1954-, author
出版: (2020)

Customer service : a practical approach /
由: 435962 Harris, Elaine K.
出版: (1996)

Improving service quality gap through customer satisfaction in school of postgraduate studies /
由: Haniyeh Fattahi, 1986-, et al.
出版: (2013)

Creating a customer focused company : 25 proven customer service strategies /
由: 231859 Linton, Ian
出版: (1994)

Quality customer service for front line staff /
由: 346261 Martin, William B.
出版: (1993)

Practical guide to customer service management and operations /
由: 449196 Birsner, E. Patricia, et al.
出版: (c198)

Great customer connections : simple psychological techniques that guarantee exceptional service /
由: 208186 Gallagher, Richard S.
出版: (2006)

Customer service training 101 /
由: Evenson, Renee, 1951-
出版: (2011)

The customer service solution : managing emotions, trust, and control to win your customer's business /
由: Dasu, Sriram, et al.
出版: ([201)

Improving service quality gap through customer satisfaction in school of postgraduate studies [electronic resource] /
由: Haniyeh Fattahi, 1986-
出版: (2013)