Give 'em the pickle! [videorecording] : the customer service wisdom of Bob Farrell

Give 'em the pickle! [videorecording] : the customer service wisdom of Bob Farrell

Your business is not what you sell, it's who you serve. So...Give`em the PICKLE! PICKLES are those special or extra things you do to make people happy. It's a hand written thank you note with every order shipped. It's walking the customer to the item they're looking for rather th...

书目详细资料
主要作者:	Farell, Bob, 1927-
格式:
语言:	eng
出版:	Brazil, AG : Mind Resources, 2005
主题:	Success in business Customer services

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