Sistem pengurusan kualiti pendidikan tinggi (Putra3Q) /

Sistem pengurusan kualiti pendidikan tinggi (Putra3Q) /

v. 1. Dokumen mandatori mengikut standard MS ISO 9001 : 2000 -- v. 2. Perkhidmatan berdasarkan keperluan pelanggan -- v. 3. Pengurusan untuk penambahbaikan.

Bibliographic Details
Main Author:	Rahman Wagiran
Format:
Language:	may
Published:	Selangor : Penerbit Universiti Putra Malaysia, 2005
Subjects:	Universities and colleges Education, Higher ISO 9000 Series Standards Total quality management

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