The influence of grievance handling determinants on the selection of grievance handling styles [electronic resource] /

Thesis (Ph.D (Pengurusan)) - Universiti Teknologi Malaysia, 2010

Bibliographic Details
Main Authors:	Zulkiflee Daud, 1971-, Fakulti Pengurusan dan Pembangunan Sumber Manusia
Format:
Language:	eng
Published:	2010
Subjects:	Grievance procedures

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