APA ציטוט

258616 Fournies, F. F., & Fournies, F. F. (2007). Why customers don't do what they're supposed to and what sales people can do about it. New York ; London : McGraw-Hill.

Chicago Style (17th ed.) Citation

258616 Fournies, Ferdinand F., and Ferdinand F. Fournies. Why Customers Don't Do What They're Supposed to and What Sales People Can Do About It. New York ; London : McGraw-Hill, 2007.

ציטוט MLA

258616 Fournies, Ferdinand F., and Ferdinand F. Fournies. Why Customers Don't Do What They're Supposed to and What Sales People Can Do About It. New York ; London : McGraw-Hill, 2007.