Coaching, counseling & mentoring : how to choose & use the right technique to boost employee performance /
Introduction : three ways to develop high-performance employees -- Your role as a coach -- Coaching as an ongoing responsibility -- Let's talk : "should I say that?" -- Coaching traps and problems -- Why counsel troublesome people? -- How to turn around problem employees and employees...
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Language: | eng |
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New York, NY. : American Management Association,
2007
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