Expectations and perceptions of students for service quality in UTM sports complex [electronic resource] /

Thesis (Sarjana Pengurusan Aset dan Fasiliti) - Universiti Teknologi Malaysia, 2010

Bibliographic Details
Main Authors:	Ooi,Sher Yeen, 1986, Hishamuddin Mohd. Ali, supervisor, Fakulti Kejuruteraan dan Harta Tanah
Format:
Language:	eng
Published:	2010
Subjects:	Customer services Consumer satisfaction

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