Implementing customer service improvement plan in JKR /

Thesis (Sarjana Sains (Pengurusan Pembinaan)) - Universiti Teknologi Malaysia, 2011

Bibliographic Details
Main Authors:	Hadzeri Hashim, 1961-, Siti Zaleha Abdul Rasid, supervisor, Fakulti Kejuruteraan Awam
Format:
Language:	eng
Published:	2011
Subjects:	Project management Customer services

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