Critical success factors in the implementation of ISO 9001 : 2008 quality management system in academic library /

Critical success factors in the implementation of ISO 9001 : 2008 quality management system in academic library /

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Project Paper (Sarjana Muda) - Universiti Teknologi Malaysia, 2011

Detalhes bibliográficos
Principais autores: Gan, Sie Sie, 1987-, Abdul Hakim Mohammed, Fakulti Geoinformasi dan Harta Tanah
Formato:
Idioma:eng
Publicado em: 2011
Assuntos:
Total quality management

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