Service quality, customer satisfaction, and customer detention : case study In CIMB Bank, Batu Pahat /

Project Paper (Sarjana Muda Pengurusan (Pemasaran)) - Universiti Teknologi Malaysia, 2010

Bibliographic Details
Main Authors:	505847 Tee, Yong Yong, Kamaruzamman Abdul Rahim, supervisor, Fakulti Pengurusan dan Pembangunan Sumber Manusia
Format:
Language:	eng
Published:	2010

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