The relationship between service quality and customer satisfaction : a case study of tgl express sdn. bhd. /

Project Paper (Sarjana Muda Pengurusan (Teknologi)) - Universiti Teknologi Malaysia, 2010

Bibliographic Details
Main Authors: 506757 Lau, Jia Li, Ahmad Jusoh, supervisor, Fakulti Pengurusan dan Pembangunan Sumber Manusia
Format:
Language:eng
Published: 2010