The relationship between service quality and customer satisfaction : a case study of tgl express sdn. bhd. /
Project Paper (Sarjana Muda Pengurusan (Teknologi)) - Universiti Teknologi Malaysia, 2010
Main Authors: | 506757 Lau, Jia Li, Ahmad Jusoh, supervisor, Fakulti Pengurusan dan Pembangunan Sumber Manusia |
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Format: | |
Language: | eng |
Published: |
2010
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