Managing customer relationships : a strategic framework /

Managing customer relationships : a strategic framework /

Show other versions (1)

Includes bibliographical references and index.

Bibliographic Details
Main Authors: 254524 Peppers, Don, Rogers, Martha
Format:
Language:eng
Published: Hoboken, NJ. : Wiley, c201
Subjects:
Customer relations
Consumers' preferences
Relationship marketing
Information storage and retrieval systems

Similar Items