Research of the relationship among the e-service quality, customer satisfaction and customer loyalty on the personal online banking services in China /cJiang Hao

Geahča maid

• Malaysia airlines perceived service quality, perceived value, customer satisfaction, and future customer loyalty measures /
  Dahkki: 505708 Ng, Siew Chian, et al.
  Almmustuhtton: (2010)
• Customer perception on service quality of bank and its customer satisfaction /
  Dahkki: Ng, Yan Ting, author, et al.
  Almmustuhtton: (2011)
• Customer perception on service quality of bank and its customer satisfaction /
  Dahkki: Ng, Yan Ting, author, et al.
  Almmustuhtton: (2011)
• A study on the mediating and moderating effect between service quality, customer satisfaction and customer loyalty in hotel industry /
  Dahkki: Lee, Ai Wei, author, et al.
  Almmustuhtton: (2011)
• Analysis of customer-perceived service quality, customer satisfaction and loyalty : a case study of Malayan Banking Berhad (MAYBANK), Skudai /
  Dahkki: Ong, Qian Min, author, et al.
  Almmustuhtton: (2011)