Research of the relationship among the e-service quality, customer satisfaction and customer loyalty on the personal online banking services in China /cJiang Hao

Project Paper (Sarjana Muda Pengurusan (Pemasaran)) - Universiti Teknologi Malaysia, 2011

Bibliographic Details
Main Authors: 507790 Jiang, Hao, Huam, Hon Tat, supervisor, Fakulti Pengurusan dan Pembangunan Sumber Manusia
Format:
Language:eng
Published: 2011
Subjects: