An analysis of the relationship between e-service quality and e-loyalty with e-satisfaction and e-trust as mediators in the context of online auction /

Project Paper (Sarjana Muda Pengurusan (Pemasaran)) - Universiti Teknologi Malaysia, 2011

Bibliographic Details
Main Authors: Leong, Shi Hao, author, Amit Joshi, supervisor, Fakulti Pengurusan dan Pembangunan Sumber Manusia
Format:
Language:eng
Published: Johor Bahru, Johor : Universiti Teknologi Malaysia , 2011
Subjects: