The relationship between mobile service quality and customer satisfaction : a study on UTM students /

The relationship between mobile service quality and customer satisfaction : a study on UTM students /

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Project Paper (Sarjana Muda Pengurusan (Teknologi)) - Universiti Teknologi Malaysia, 2011

Detalhes bibliográficos
Main Authors: Chai, Yee Wen, 1988- author, Ahmad Jusoh, supervisor, Fakulti Pengurusan dan Pembangunan Sumber Manusia
Formato:
Idioma:eng
Publicado em: Johor Bahru, Johor : Universiti Teknologi Malaysia, 2011
Assuntos:
Consumer satisfaction
Telecommunication systems

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