Persepsi pelanggan di kalangan pekerja awam terhadap kualiti perkhidmatan bank : kajian di kalangan staf Telekom Malaysia, di Kuantan Pahang /

Persepsi pelanggan di kalangan pekerja awam terhadap kualiti perkhidmatan bank : kajian di kalangan staf Telekom Malaysia, di Kuantan Pahang /

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Project Paper (Sarjana Muda Pengurusan (Teknologi)) - Universiti Teknologi Malaysia, 2011

Bibliographic Details
Main Authors: Norjihan Hamid, author, Lokman Ali, supervisor, Fakulti Pengurusan dan Pembangunan Sumber Manusia
Format:
Language:may
Published: Johor Bahru, Johor : Universiti Teknologi Malaysia, 2011
Subjects:
Customer services
Banks and banking

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