Customer relationship management implementation in Iran automobile industry /

Thesis (Ph.D (Pengurusan)) - Universiti Teknologi Malaysia, 2011

Bibliographic Details
Main Authors:	Kamyar Kavosh, 1977-, Melati Ahmad Anuar, Abu Bakar Abdul Hamid, Fakulti Pengurusan dan Pembangunan Sumber Manusia
Format:
Language:	eng
Published:	2011
Subjects:	Customer relations Customer services

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