The relationship between the soft elements of critical success factors and TQM tangible effects in Malaysian industries /

Thesis (Ph.D) - Universiti Teknologi Malaysia, 2001

Bibliographic Details
Main Authors:	511664 Lau, Hoe Chai, Nooh Abu Bakar, Mohd. Azman Idris, Sekolah Perniagaan Antarabangsa
Format:
Language:	eng
Published:	2000
Subjects:	Total quality management

Similar Items