The relationship between the soft elements of critical success factors and TQM tangible effects in Malaysian industries /
Thesis (Ph.D) - Universiti Teknologi Malaysia, 2001
Main Authors: | 511664 Lau, Hoe Chai, Nooh Abu Bakar, Mohd. Azman Idris, Sekolah Perniagaan Antarabangsa |
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Format: | |
Language: | eng |
Published: |
2000
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Subjects: |
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