Touchpoints : creating powerful leadership connections in the smallest of moments /
"A fresh, effective, and enduring way to lead starting with your next interaction. Most leaders feel the inevitable interruptions in their jam-packed days are troublesome. But in TouchPoints, Conant and Norgaard argue that these--and every point of contact with other people--are overlooked oppo...
Main Authors: | , |
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Format: | text |
Language: | eng |
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San Francisco, CA : Jossey-Bass,
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