Determination of influencing factors on service system improvement using AHP and QFD tools /

Thesis (Sarjana Kejuruteraan (Kejuruteraan Industri)) - Universiti Teknologi Malaysia, 2012

Bibliographic Details
Main Authors:	Mehdi Shamohammadi, 1982-, Mat Rebi Abdul Rani, Fakulti Kejuruteraan Mekanikal
Format:
Language:	eng
Published:	2012
Subjects:	Universities and colleges

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