The impact of hotel staffs' english language proficiency on tourists' satisfaction with hotels in Malaysia /

The impact of hotel staffs' english language proficiency on tourists' satisfaction with hotels in Malaysia /

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Thesis (Sarjana Sains (Perancangan Pelancongan)) - Universiti Teknologi Malaysia, 2013

Bibliographic Details
Main Author:	Shahin Mottaghian Tehrani, 1987-
Format:
Language:	eng
Published:	2013
Subjects:	Hotels Tourism