Conversation transformation : recognize and overcome the 6 most destructive communication patterns /
Can this conversation be saved? -- Teaching an old brain new tricks -- Polite fights -- Clairvoyant readings -- Catastrophe forecasts -- Question traps -- Gripe cycles -- Blame games -- SAVI "an all-purpose tool" to improve any conversation -- Afterword.
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| Language: | eng |
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New York : McGraw-Hill,
c201
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