ICT service quality measurement framework for Malaysian universities context /

Thesis (Ph.D (Sains Komputer)) - Universiti Teknologi Malaysia, 2013

Bibliographic Details
Main Authors:	Rozi Nor Haizan Nor, 1976-, Rose Alinda Alias, supervisor, Azizah Abdul Rahman, supervisor, Fakulti Komputeran
Format:
Language:	eng
Published:	2013
Subjects:	Information technology

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