ICT service quality measurement framework for Malaysian universities context /
Thesis (Ph.D (Sains Komputer)) - Universiti Teknologi Malaysia, 2013
Main Authors: | Rozi Nor Haizan Nor, 1976-, Rose Alinda Alias, supervisor, Azizah Abdul Rahman, supervisor, Fakulti Komputeran |
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Format: | |
Language: | eng |
Published: |
2013
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Subjects: |
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