Skip to content
VuFind
English
Deutsch
Español
Français
Italiano
日本語
Nederlands
Português
Português (Brasil)
中文(简体)
中文(繁體)
Türkçe
עברית
Gaeilge
Cymraeg
Ελληνικά
Català
Euskara
Русский
Čeština
Suomi
Svenska
polski
Dansk
slovenščina
اللغة العربية
বাংলা
Galego
Tiếng Việt
Hrvatski
हिंदी
Հայերէն
Українська
Sámegiella
Монгол
Language
All Fields
Title
Author
Subject
Call Number
ISBN/ISSN
Tag
Find
Advanced
Criteria and processes of hand...
Cite this
Text this
Email this
Print
Export Record
Export to RefWorks
Export to EndNoteWeb
Export to EndNote
Permanent link
Criteria and processes of handling customer complaint in facility management [electronic resource] /
Thesis (Sarjana Pengurusan Aset dan Fasiliti) - Universiti Teknologi Malaysia, 2013
Bibliographic Details
Main Author:
540650 Amir Farid Omar
Format:
Language:
eng
Published:
2013
Subjects:
Customer services
Consumer complaints
Holdings
Description
Similar Items
Staff View
Similar Items
Criteria and processes of handling customer complaint in facility management /
by: Amir Farid Omar, et al.
Published: (2013)
Dealing With demanding customers : How to Turn complaints into Opportunities /
by: 614750 DAVID M. MARTIN
Handling customer complaints : turning challenges into opportunities /
by: 283071 Denham, Jennifer
Published: (1998)
A study of service recovery of customer complaint at Telekom Malaysia Berhad ™ in Kota Bharu / Fatin Nadhirah Ahmad Shafien
by: Ahmad Shafien, Fatin Nadhirah
Published: (2014)
How to handle tough customers: five 20-minute self-study sessions that build the skills you need to succeed
by: Dartnell Corporation
Published: (c199)