A CRM adoption model for Malaysian telecommunication and financial companies /

Thesis (Sarjana Sains (Teknologi Maklumat - Pengurusan)) - Universiti Teknologi Malaysia, 2013

Bibliographic Details
Main Authors:	Maryam Chavoshi, 1984-, Sim, Alex Tze Hiang, supervisor, Fakulti Sains Komputer dan Sistem Maklumat
Format:
Language:	eng
Published:	2013
Subjects:	Telecommunication systems Customer relations

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