A CRM adoption model for Malaysian telecommunication and financial companies [electronic resource] /

Thesis (Sarjana Sains (Teknologi Maklumat - Pengurusan)) - Universiti Teknologi Malaysia, 2013

Bibliographic Details
Main Author:	Maryam Chavoshi, 1984-
Format:
Language:	eng
Published:	2013
Subjects:	Telecommunication systems Customer relations

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